Support
Providing you with a digital signature solution is only a part of the value we bring to your company.
At ARX, our dedicated and professional support team is committed to addressing your queries
regarding our products and solutions.
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Latest version and releases |
| Product Name |
Version |
| CoSign Appliance |
4.5 |
| CoSign Client |
4.6.1 |
CoSign Desktop
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4.6.1
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| PrivateServer HSM |
4.6 |
| PrivateServer Client |
4.6.1 |
| CryptoKit |
4.3 |
| PrivateWire |
3.9 |
Note:Customers with a valid maintenance contract can get software updates free of charge.
Please contact the support team for more information.
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Special Announcements
As of January 1, 2009, ARX will cease its support of PrivateServer™ Version 3.x.
ARX is moving forward with new security requirements and is happy to inform you about our new PrivateServer version 4, FIPS 140-2 LEVEL 3 certified product.
The new version includes new and advanced hardware which provides better performance and stability to our users.
It is no longer possible to purchase PrivateServer™ Version 3.x. Please consider this a good opportunity to upgrade your End of Life product to PrivateServer™ version 4 at a discount price.
Please note that the special price is valid only to customers under a maintenance contract.
For ARX’s special offers, please contact us.
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Office Locations |
ARX, Inc.
855 Folsom Street
Suite 939
San Francisco,
CA 94107
| Tel: |
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(650) 331 1123 |
| Fax |
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(415) 723 7110 |
| Support |
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(866) 327 9754 |
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Canadian Office
447 Mullen Dr.
Thornhill,
ON L4J 2N9
| Tel |
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(905) 763 2122 |
| Fax |
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(905) 763 6122 |
| Support |
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(877) 754 3744 |
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For support inquiries, please fill out the Support Request Form, and provide us with a detailed explanation of the technical issues you are experiencing.
For non-support related inquiries, click here.
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Support
