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CoSign Digital Signatures for eClinical Portals

CTMS, Investigator Portals and Trial Master Files (eTMF)

Digital signatures enable organizations to go paperless and create secure and compliant source electronic records that can be verified for signer identity and intent, and data integrity by anyone – today or years into the future. Digitally-signed electronic records are portable, self-contained, sustainable, and compliant with worldwide regulations. As a result, they provide legally enforceable electronic records that are recognized by sponsor organizations and regulatory authorities. As such, organizations that implement digital signatures benefit from expedited business processes and significant cost reduction, while maintaining legal and regulatory compliance.

As pharmaceutical companies face intense financial pressures due to looming patent expirations on blockbuster drugs, as well as weak drug pipelines and heightened competition, they are implementing strategies and technologies that can improve operational efficiencies in clinical trials and speed drugs to market. One business process seeing the most scrutiny is the clinical site start-up phase, which can take months to complete before the first patient is enrolled and visit scheduled.

Over the past decade companies have invested in e-Clinical technologies aimed at speeding up site initiation.  For example, Clinical Trial Management Systems (CTMS) geared toward CROs and sponsors have provided business intelligence portals and clinical dashboards for monitoring study activities and logging key milestones. More recently, these systems have been extended to investigator sites and IRBs with investigator portal functionality, which includes secure document exchange and adoption of fully electronic Trial Master Files (TMF), as well as capabilities for completing site visit reports online. 

These clinical investigator portals are yielding quicker site/study start-ups, as well as significant cost savings and other tangible benefits. However, if the electronic documentation is nothing more than scanned copies of the original source paper documents, then the total value that can be gained from these investments is not being realized.

With standard digital signatures, source documents can be signed and maintained electronically without ever introducing paper into the process.  Digital signatures provide fast, efficient, and low-cost approvals. They enable secure electronic document exchange and submissions with signatures that can be verified and trusted by any receiving party, in a format that sponsors prefer for submissions to regulatory authorities.

e-Clinical Portals with integrated digital signature capabilities enable the various participants in a clinical trial (sponsors, CROs, investigators, IRBs, etc.) to sign the documents that constitute Trial Master Files or eTMF. This eliminates the delays, costs, and low-level security associated with paper-based documentation.  Furthermore, since the source documents are being created, signed and distributed electronically using standard digital signatures, any party with access to the documents can verify the signer’s identity and document content integrity – inside or outside of the investigator portal. This documentation includes NDAs, financial disclosures, 1572 forms, protocols and informed consent letters, IRB approvals, trial agreements and contracts, CVs and various certifications, safety letters, drug shipment and handling forms, delegation of duties forms, and others.

Likewise, during the course of an on-going study, the clinical research associates (CRAs) monitoring the site activities can digitally sign site monitoring reports and other documentation.  With the strict requirement to have these reports signed and submitted within only 10 business days, using paper-based reports with wet ink signatures and routing via priority mailing can prove to be costly and time-consuming. Using digital signatures, CRAs in the field can quickly sign site monitoring reports and electronically transmit them to the home office project manager for approval, after which the reports can be electronically submitted to the sponsor organization. 


Digital Signatures or Electronic Signatures?

While the terms ‘electronic signature’ and ‘digital signature’ are sometimes used interchangeably, these technologies are very different. Understanding the differences between them is very important.

Digital signatures are a sub-category of electronic signatures that provide heightened levels of integrity and non-repudiation. Electronic signatures are either proprietary (closed-system) or standard (open-system) digital signatures. Whereas proprietary electronic signatures can only be trusted and verified within the closed system of a specific application, standard digital signatures allow any party in an open system to verify simply by having access to the signed electronic record. For use within e-clinical applications, digital signatures have the following advantages:

  • Open System Trust - Digitally signed electronic records are portable, sustainable and completely self-contained. The signatures are embedded in and travel with the document itself, meaning that the signer’s identity and intent, and the document’s data integrity can be verified by anyone, anywhere, at any time without the need for proprietary software or access to the system used to create them. 
  • Security - Digital signatures are the most secure form of electronic signatures. Non-repudiation is ensured, and indication of tampering is always provided if document data is altered in any way.
  • No Vendor Lock-in - Standard digital signatures are applied directly into the documents, and provide open-system verification. As such, verification does not depend on the application or system used to generate the signature. This gives organizations the agility and flexibility to migrate to newer and different e-clinical business systems in the future without the need to maintain a legacy application for verifying proprietary electronic signatures. 
  • Assured Compliance - Digital signatures are the gold standard for compliance to the FDA’s 21 CFR part 11, and are recognized by regulatory authorities seeking electronic submissions from sponsors.  In addition, it is more efficient to maintain compliance with a consistent and standard approach using digital signatures across the enterprise and throughout the external ecosystem, than it is to manage tens or hundreds of proprietary electronic signature “point solutions” and/or paper-based documentation.

Why CoSign digital signatures for Clinical Portals?

ARX’s CoSign® digital signature solution is the largest and most widely-deployed digital signature solution being used today in thousands of FDA, EMA, USDA and HIPAA GxP regulated environments. CoSign has an estimated 80% of the digital signature market in FDA-regulated industries, with such customers as:
  • 6 of the top 10 CROs, and nearly 50 CROs (contract and in-house) throughout the world 
  • Tens of thousands of CRAs and project managers
  • Tens of thousands of investigator sites and IRBs 
  • 8 of the top 10 Pharmaceutical companies, and 5 of the top 10 Medical Device companies, with several hundred sponsors altogether
CoSign’s key features for Clinical Portals include:
  • Standard digital signatures which enable trust and verification by any party receiving signed documents in an open system.
  • Centralized server architecture which minimizes system administration and enables end-user signing from any computer.
  • Browser-based signing eliminating need for external signers to download any client-side software.
  • High level API that allows quick and efficient integration of signing capabilities with web portals and other popular business applications.
  • User directory and/or database support for simple end-user registration, credentialing, and authentication.
  • Ease of use for end-users through web browser signing with an intuitive interface which makes it easy to use for site personnel with minimal training.

CoSign digital signature use by sponsors and CROs, as well as many leading clinical software suppliers and SaaS vendors, has grown within investigator portals / CTMS for signing site monitoring reports and Regulatory Packets / eTMF documentation:

  • CROs and Pharmaceutical companies such as Kendle, PPD, Paragon Biomedical, Westat, Sanofi-Aventis, Novo Nordisk, Abbott Labs, Cephalon Inc., and ViroPharma Inc. use CoSign within their investigator portals or CTMS for their internal/external clinical ecosystems. Almost all of these CROs and sponsors use CoSign for signing site monitoring reports. 
  • CTMS, eTMF and investigator portal Software-as-a-Service (SaaS) providers such as NextDocs, ePharma Solutions, EntraLogix Group Inc, and International Research Association provide CoSign embedded in their SaaS models to enable external user signing of Regulatory Packet documentation, as well as eTMF and site monitoring reports.
  • CTMS, eTMF and investigator portal software providers like NextDocs, GxPi, Montrium, InnovoCommerce LLC, Oracle Corporation, Phase Forward, Clarix, Perceptive Informatics, ClinPhone, and Datalabs® EDC provide CoSign either as an OEM technology or as an integrated offering for the signing of Regulatory Packet documents, eTMF and site monitoring reports.

Selected Customers using CoSign for Investigator Portals, CTMS, and eTMF

Kendle PPD Paragon Biomedical Westat
Perceptive Informatics

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